Policies & Information

Visa, MasterCard, American Express and Discover are accepted. Your credit card will be charge for the reservation guarantee when making the reservation. The remaining balance is due 14 days before the arrival date.  

If you must cancel your reservation you must cancel more than fourteen days before your scheduled arrival date and you will receive your deposit back. If the cancellation is made fourteen days or less prior to arrival, or if you do not arrive as scheduled, no refund will be issued. Travel insurance is non-refundable as it is paid to the carrier immediately upon receipt.

Travel Insurance is highly recommended. This insurance is available to cover hurricane evacuations as well as other contingencies such as illness or job loss. According to NC law, if travel insurance is offered and you decline it, you waive your right to a refund in the event of an evacuation. Travel insurance is 7.95% of your rent plus taxes and is well worth the premium. It will be a line item on your rental agreement. Once it is paid it is non-refundable as it has been paid to the insurance carrier and your protection is in place. If you do not want the trip insurance you must sign to decline it. Travel insurance may not be purchased once the reservation is paid in full.

Guests of the Castle Bed & Breakfast will check in at the Castle located at 155 Silver Lake Drive. Check in is at 3pm.

Check-out is at 11:00 am. Please drop off your room keys at the front desk or in the key box, outside of the office, when you depart.

Our breakfast offers a southern style breakfast buffet from 8:30am-9:30am. Please let us know of dietary concerns before your arrival so our chef can be prepared for your arrival and stay. Breakfast is not included with Villa stays.

The Castle Bed & Breakfast welcomes children age 8 and older. Although we have a select number of rooms that will accommodate an older child with their parents, we do not have facilities for younger children. For families traveling with younger children, guests may wish to stay at one of our Courtyard Villas located adjacent to the Castle Bed & Breakfast.

If you would like to reserve the Bed & Breakfast for a large group, please contact us at 855-262-9949.

Our pool is open from late May through mid-October, weather permitting. Pool hours are from 10 am to dusk, daily. Minors under the age of 16 must be accompanied by an adult, in the pool area.

While we make every effort to honor requests for a specific room, occasionally a room may become unavailable. In these cases, we will provide a very similar room with the same bed arrangement. Also please keep in mind that we sometimes get new furniture or move furniture around, as you do at home. Your room may not be exactly as shown in the pictures on this website or other promotional material. We hope that you will enjoy any alternate arrangement.

Pets are not permitted at the B&B but we are happy to recommend our local boarding facility Sandy Paws 252-928-3093.

The Bed & Breakfast maintains a smoke-free environment. Guests are asked to smoke only on designated grounds and to properly dispose of cigarette butts. Smoking and vaping in rooms is strictly prohibited. A cleaning charge of $200 will be assessed if there has been smoking in a guest room.